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Distance/e-Learning/AV Technology Challenges Workshop: Presenters Announced!

  • 13 Sep 2013
  • 8:30 AM - 11:30 AM
  • The Hub Cira Centre 2929 Arch Phila. PA


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You are cordially invited to add your real-world experience to the collective expertise of the PADLA (the Pennsylvania/Delaware/New Jersey Distance Learning Association), to help our presenters find solutions to their most pressing Distance/e-Learning/Audio Visual Technology challenges.  During this truly unique workshop, presenters will briefly describe their specific challenges to the entire audience who will then split into smaller groups to offer their personal input. This is our 10th year doing this type of meeting and all presenters, as well as attendees, gained extremely valuable insights that they were able to immediately apply to their particular situations.

Challenges facing our Presenters include:

Toll Brothers - "e-Learning Roadmap Needed! Where Do We Start?": Currently Toll Brothers University exists through a mediocre LMS which is grossly under-utilized with only two dozen technology courses available and little tracking done. Newly hired/ promoted associates learn their responsibilities primarily "On The Job" with some mentoring conducted by others who already how to perform the job. Knowledgeable Subject Matter Experts deliver some live, instructor-led classes yet primarily only in lecture format (Death by PowerPoint!). Motivational sales trainers deliver live classes and 1:1 coaching on typical sales techniques plus the policies and procedures that support sales. Experienced technical trainers design and deliver software applications classes via in-person and through live video and accompany most classes with written job aids. I recently received permission to purchase WebEx and expect to market and deploy its uses shortly. No pre-tests, post-tests or ROI evaluation on learning is performed - yet.

Novo Nordisk - "Distancing Ourselves from Face-to-Face Training in Pharmaceutical Sales": Our company manufactures pharmacologic treatments and devices for patients with type 1 and type 2 diabetes.  Sales representatives call on Endocrinologists and Primary Care HCPs in both private practice and institutions. I am responsible for onboarding newly hired field based representatives in the Diabetes sales force at Novo Nordisk. My challenge is that 90% of our current onboarding curricula is delivered in synchronous, instructor led training (ILT) onsite at our U.S. headquarters facility in Princeton, NJ.  We typically run new hire classes with ~30-50 representatives on a bimonthly basis. We are seeking to move from a 90/10 mix of synchronous vs. asynchronous learning to a more balanced, blended learning approach. Our organization provides sales representatives with a PC based laptop computer and iPhone. At this time, there are no plans to launch iPads broadly across this group. Furthermore, Novo Nordisk distributes and tracks eLearning modules via the SABA LMS.  Our goal is to accelerate sales effectiveness through enhanced skill building and retention in our curricula redesign.   

SEPTA - "Delivering Uniform Technical & Compliance Training to a Geographically Dispersed Audience": As a regional Authority, SEPTA may seem like an organization without a lot of need for or challenges to distance learning, but with over 9000 employees spread over five counties, facilities in three states, and significant infrastructure and resource availability restrictions, we have great need and significant challenges reaching our distributed target audiences, even if the distances are short, relatively speaking. We need to be able to deliver uniform technical and compliance training to geographically diffused audiences with around the clock working hours, and in many instances with no or severely restricted access to technology. Additionally we have to provide verifiable safety training to thousands of contractors. SEPTA presents all the distance learning challenges of a global organization (and then some) but in a much more confined area.

Temple University - "Consistency in the Use of Simulations in Medical Education over Multiple Locations": Temple University’s School of Medicine uses Standardized Patients – healthy people who have been trained to simulated medical conditions – to train and assess medical students. At Temple’s Medical School facility in Philadelphia we have a very complex A/V system that can be used to record and view the simulated encounters, but it has not been well used. Faculty time would seem to be the limiting resource. We expect the use of simulation will need to expand in years to come to include students in their 3rd year, but they are at multiple separate locations throughout the state. Is there a way to make good use of technology to enable consistency in the student learning experience regardless of location?

For Info about these challenges and/or this workshop Contact: Louis Stricoff, PADLA Executive Director #610-772-3871

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